Privacy Policy

Last updated: May 2025

At Ernest Air Cooling, we are committed to protecting your privacy. This policy outlines how we collect, use, and store your information when you use our website or services.

1. Information We Collect

• Contact details you provide via forms (name, email, phone number)
• Details of your project or enquiry
• Cookies and usage data for analytics and performance monitoring
• Technical data such as browser type, IP address, and device information

2. How We Use Your Information

• To respond to your enquiry or request
• To schedule site visits or consultations
• To improve our website and services
• To comply with legal obligations or resolve disputes

3. Cookies & Analytics

We may use cookies and third-party analytics tools such as Google Analytics to track website performance. You can adjust your browser settings to disable cookies if preferred.

4. Data Storage & Security

We take data protection seriously. Your information is stored securely and is never sold or shared with third parties unless required for legal or regulatory compliance.

5. Your Rights

You have the right to access, correct, or request deletion of your data at any time. To do so, please contact us using the details below.

6. Contact Us

If you have any questions about this privacy policy or how your data is handled, please contact us at:

• Email: tim@ernest-aircooling.co.uk
• Phone: 01273 455584